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Cancellation Policy

For 1:1, 2:1 and private classes I require a minimum of 72 hours notice for changes/cancellations. Your appointment times are reserved for you and I need an adequate amount of time should I need to reschedule/reallocate that appointment. If you need to cancel or change an appointment on a Monday please let me know via email helen@helenpilates.com by 4pm on Friday. Any changes/cancellations occurring with less than 72 hours notice as specified above, will be charged the full amount. The Group Classes are paid for as a block and cannot be carried over - please try your best to come each week. Commit to yourself. Thank you It is not transferable. Please advise us before commencing any session if, for any reason, your health or your ability to exercise changes. It is inadvisable to do Pilates between weeks 8 to 14 of pregnancy, unless by special arrangement with your teacher. It is also wise to wait six weeks after the birth before resuming exercise. Pilates exercises are very safe but, as with all forms of physical exercise, it is prudent to consult your doctor before starting Pilates sessions. These sessions are not a substitute for medical counselling or treatment. If you have any doubts about the suitability of the exercises, you should refer back to your medical practitioner. The teacher can accept no liability for personal injury or death related to participation in a session if: • Your doctor has, on health grounds, advised you against such exercise • You fail to observe instructions on safety or technique • Such injury is caused by the negligence of another participant in the class/studio Exercise should be performed at a pace which feels comfortable for you. Pain is the body’s warning system and should not be ignored. Please inform your teacher immediately if you feel any discomfort during a session. Please also inform your teacher if you felt any discomfort after a previous session. I understand that Helen Pilates exercises involve hands-on correction and I hereby consent for my teachers to work in this way. I confirm that I have read and understood the above advice and that the information I have given is correct. I confirm that my teacher may use the contents of this form, and any other information I may later provide, for teaching purposes, and that this information: • will be used in confidence and stored securely • will not, in any circumstances, be shar

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